Privacy Policy
How we collect, use, and protect your personal information.
1. About the Bank
NET Microfinance Bank Ltd is a CBN-licensed microfinance bank in Nigeria. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
2. Introduction
This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it. By using our services, you consent to the data practices described in this statement.
3. Scope and Consent
This policy applies to all personal information collected by NET Microfinance Bank Ltd, whether online or offline. By providing your personal information, you consent to its collection, use, and disclosure in accordance with this policy.
4. Collection of Personal Information
We may collect personal information such as your name, contact details, financial information, and identification documents when you open an account, apply for a loan, or use our digital banking services.
5. How We Use Collected Information
We use your personal information to provide and improve our services, process transactions, communicate with you, and comply with legal and regulatory requirements. We may also use it for marketing purposes with your consent.
6. Protection and Storage
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy.
7. Sharing Personal Information
We do not sell or rent your personal information to third parties. We may share it with trusted partners and service providers who assist us in operating our business, subject to strict confidentiality agreements. We may also disclose information if required by law.
8. Customer Data Protection Rights
You have the right to access, correct, or delete your personal information. You may also object to or restrict its processing. To exercise these rights, please contact us using the information provided below.
9. How to Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: service@netmfb.com
Phone: +234-7077607486
Address: AO1, Dawaki Ultra-Modern Market, Abuja, Nigeria